No Hot Water Repair in Sussex
Cold water from every tap, or heating on but no hot water? We test the boiler, cylinder, immersion heater and controls to find the actual fault, then fix it the same day wherever parts allow.
- 30 minute call back, day or night
- Same-day fix wherever parts allow
- Fully insured, DBS-checked team
- One accountable team, no subcontractors
- Debit and credit cards accepted
No hot water? Here’s how we find the fault.
How you get hot water decides where we look. A combi heats it on demand. A system or regular boiler heats a stored cylinder, often with an immersion heater as a backup. We ask a few questions on the call so we arrive with the likely parts.
- Combi diverter valves, sensors and heat exchangers checked
- Immersion heaters and cylinder thermostats tested and replaced
- Motorised valves, pumps and timers repaired
- Limescale build-up found and dealt with
- Leaks from cylinders and hot water pipes repaired
Hard water and hot water across Sussex
Much of the water supplied in Sussex comes from the chalk under the South Downs and other underground sources. Water that passes through chalk picks up calcium and magnesium, which makes it hard. When hard water is heated, those minerals come out as limescale, and limescale is behind a lot of the hot water faults we see.
In a combi boiler, scale coats the small plate heat exchanger that heats your taps. Hot water turns lukewarm, then comes and goes, then stops. In a cylinder, scale builds up on the immersion heater element until it overheats and fails. Both are common in hard water areas and both can be fixed.
Older town houses and village homes across Sussex often still have a hot water cylinder in an airing cupboard and tanks in the loft. Newer estates and flats are more likely to have a combi, or an unvented cylinder fed straight from the mains. The faults, and the parts, are different for each.
If the heating works but the hot water does not, the fault is usually in the part that switches between the two, such as a diverter valve on a combi or a motorised valve on a cylinder system. If neither works, the boiler itself is more likely. Telling us which on the call saves time.
Here’s what happens when you call
- 1You call us
Tell us what’s happened. We’ll work out whether you need us now or first thing, and talk you through making it safe in the meantime.
- 2We come to you
You get a named engineer and a realistic arrival window, a call when they’re on the way, and we turn up inside the window we gave you.
- 3We fix it
We repair the fault, tidy up, and tell you plainly what went wrong and what it costs to put right for good.
Call now, or get a call back in 30 minutes.
Every minute counts. Our engineers are on call across Sussex 24 hours a day.
Don’t just take our word for it
“Fixed leaking shower, was on times and very reliable. Great communication!”
“Professional company, reasonable price, nice tidy workmanship would happily recommend.”
“OGB were brilliant from start to finish. Excellent communicators, great attention to detail, tidy on site and nice to have around. Would recommend and will use again.”
No hot water anywhere in Sussex? We can get to you.
We work across East and West Sussex, including Worthing, Shoreham-by-Sea, Brighton, Lewes, Newhaven, Seaford and Eastbourne, and north to Haywards Heath, Burgess Hill and Crawley. Our engineers are based in Hove. Call us for an honest arrival window.
- Brighton
- Hove
- Worthing
- Shoreham-by-Sea
- Lewes
- Seaford
- Eastbourne
- Haywards Heath
- Burgess Hill
- Crawley
No hot water? Common questions
Need it fixed now?
Call us, or request an urgent call back.
Lines answered 24/7 by the team who will attend, not a call centre.