Stopcock and Mains Repair in Sussex
Stopcock seized solid, leaking, or water bubbling up in the front garden? We isolate the supply, replace or repair the valve and pipe, and tell you clearly which parts are yours and which belong to the water company.
- 30 minute call back, day or night
- Same-day fix wherever parts allow
- Fully insured, DBS-checked team
- One accountable team, no subcontractors
- Debit and credit cards accepted
Stopcock stuck or mains leaking? Here’s what we do.
If you cannot turn the water off, everything else gets harder. We isolate at the outside stop tap where we can, replace the seized or leaking valve with one you can turn, and repair or renew the supply pipe if that is where the water is escaping.
- Seized and leaking stopcocks replaced with lever valves
- Mains supply leaks traced in gardens, driveways and floors
- Old lead and steel supply pipes replaced
- Extra isolating valves fitted where they help
- Floors and finishes made good after the repair
Water supply pipes in Sussex, and who owns them
Sussex is not served by one water company. Southern Water handles sewerage for the whole county, but your drinking water could come from Southern Water, South East Water, Portsmouth Water or SES Water, depending on where you live. The name is on your water bill, and that is who to call about a leak on their side.
The usual rule is that the water company owns the pipe up to the outside stop tap or meter near your boundary, and you own the supply pipe from there into the house. A leak in your front garden is often yours to fix. Some water companies help with repairs to leaking supply pipes, so it is worth asking yours.
Homes built before 1970 may still have a lead supply pipe, because lead was used for water pipes until then. Many period homes across Sussex have had theirs replaced, but not all. The stopcocks on these older pipes are usually brass and often seized. Forcing one can snap the spindle or crack the pipe.
In terraces and older blocks of flats, several homes sometimes share one supply pipe, and one stopcock can turn off the neighbours too. In rural homes the supply can run a long way across land before it reaches the house. Both make leaks harder to find, which is why we trace before we dig.
Here’s what happens when you call
- 1You call us
Tell us what’s happened. We’ll work out whether you need us now or first thing, and talk you through making it safe in the meantime.
- 2We come to you
You get a named engineer and a realistic arrival window, a call when they’re on the way, and we turn up inside the window we gave you.
- 3We fix it
We repair the fault, tidy up, and tell you plainly what went wrong and what it costs to put right for good.
Call now, or get a call back in 30 minutes.
Every minute counts. Our engineers are on call across Sussex 24 hours a day.
Don’t just take our word for it
“Fixed leaking shower, was on times and very reliable. Great communication!”
“Professional company, reasonable price, nice tidy workmanship would happily recommend.”
“OGB were brilliant from start to finish. Excellent communicators, great attention to detail, tidy on site and nice to have around. Would recommend and will use again.”
Stopcock or mains problem anywhere in Sussex? We can get to you.
We work across East and West Sussex, including Chichester, Bognor Regis, Worthing, Brighton, Lewes and Eastbourne, and inland to Horsham, Crawley, Haywards Heath and East Grinstead. We are based in Hove. Call and we will give you an honest time.
- Brighton
- Hove
- Worthing
- Bognor Regis
- Chichester
- Lewes
- Eastbourne
- Horsham
- Crawley
- East Grinstead
Stopcock or mains leak? Common questions
Need it fixed now?
Call us, or request an urgent call back.
Lines answered 24/7 by the team who will attend, not a call centre.