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Suspected gas leaks
Attended by Gas Safe registered engineers once the supply is made safe.
This is me - help!5-star rated on Checkatrade
Gas Leak Emergency in Sussex - Call Now
Smell gas? Get everyone out and call the free National Gas Emergency line on 0800 111 999. Once it is safe, we can help with what comes next.
- 30 minute call back, day or night
- Gas Safe registered
- Leak detection and repair
- 24/7 attendance
- Debit and credit cards accepted
Get Your Emergency Call Back Now
986559
Gas Safe Register
gas work, legally certified
Checkatrade
verified customer reviews
SafeContractor
audited health & safety
CHAS
approved contractor scheme
SSIP
safety scheme in procurement
DBS Checked
background-checked engineers
Insured
Fully insured
public liability cover
Tell us about your issue
Gas Emergency Services We Cover
If you smell gas, do not wait and do not call us first. Leave the building. Do not use light switches, plugs, doorbells or anything with a flame. If it is safe, open doors and windows and turn the gas off at the meter. Then call 0800 111 999 from outside. The call is free and answered 24 hours a day.
In Sussex, the gas network is run by SGN, and its engineers attend to make the supply safe. After that, our team can help with the water and heating side, from no hot water problems to repairing water damage to ceilings and walls.
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Gas leak detection
Pipework pressure-tested to find the leak rather than guess at it.
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Gas pipework repairs
Failed joints and corroded runs cut out and replaced to standard.
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Unsafe boilers
Boilers capped by National Gas inspected, repaired and recommissioned.
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Cooker and hob connections
Disconnected, reconnected and tested by a Gas Safe engineer.
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Gas meter and supply issues
Meter-side problems identified and escalated to the right party.
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Carbon monoxide concerns
Appliances and flues checked when an alarm sounds or symptoms appear.
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Capping off appliances
Old or unsafe appliances safely disconnected and capped.
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Landlord CP12 certificates
Issued alongside any remedial work we carry out on the day.
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Emergency control valves
Seized and leaking ECVs assessed and reported for replacement.
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Reinstating the gas supply
Supply restored and every appliance tested before we sign off.
This is me - help!Local knowledge
After the gas has been made safe
SGN’s job is to stop the gas escaping and make the supply safe. They do not repair appliances. If the leak came from a boiler, cooker or fire, they may disconnect it and leave a warning notice on it. By law, any work on that appliance must then be done by an engineer on the Gas Safe Register before it is used again.
Carbon monoxide has no smell, so you will not notice it the way you notice gas. Headaches, dizziness, feeling sick, tiredness and breathlessness that ease when you leave the house are warning signs. If a CO alarm sounds, open windows, turn the appliance off if you can, get outside and call 0800 111 999. Fit an alarm in every room with a boiler, fire or stove. In England, landlords must fit one in any room with a fixed combustion appliance, other than a gas cooker.
Our part starts once the network has finished. We do the plumbing, the water side of the heating and the building work around it. If a leak or the emergency left damage, our plasterers, decorators and flooring fitters can make it good. If water pipework was disturbed, we can repair leaking radiators and heating pipes, then refill and check the system.
Once a registered engineer has cleared the appliance, we can help get the house back to normal, including bleeding and balancing radiators and sorting central heating faults on the water side. Not sure what you need? Get in touch and we will tell you straight.
How we work
Three steps from phone call to fixed
1
Call
We check first that National Gas have been called and the supply is safe, then ask what you smelled, where, and which appliances were running, so the engineer arrives knowing where to start.
2
We arrive
You get a 30 minute call back from us with a named engineer and a realistic arrival window, another call when they are on the way, and then we turn up inside the window we gave you.
3
Problem solved
We repair the fault, pressure-test the pipework, recommission every appliance on the supply and give you the test results in writing before we leave.
About OGB Sussex
Building maintenance and repairs across Sussex
Our experienced multi-trade team delivers coordinated repair works, ongoing upkeep and improvement projects through a single, reliable point of contact. From everyday building issues to larger planned works, we keep properties safe, compliant and professionally maintained.
Customer reviews
What our customers say
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“Fixed leaking shower, was on times and very reliable. Great communication!”
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“OGB were brilliant from start to finish. Excellent communicators, great attention to detail, tidy on site and nice to have around. Would recommend and will use again.”
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“Professional company, reasonable price, nice tidy workmanship would happily recommend.”
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“Top service from OGB. Helpful every step of the way. Would recommend.”
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“We was very happy with Grant, Ollie and the team. They done a great professional job, as well as being very helpful and knowledgeable. I couldn’t recommend them enough.”
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“Fantastic job from start to finish, easy to communicate with them and very hardworking. We as so happy with the outcome. Would definitely recommend. Thank you OGB.”
Where we cover
Help after a gas emergency, anywhere in Sussex
We help homes and businesses across the county, from Chichester and Bognor Regis to Hastings and Bexhill, and inland to Horsham, Haywards Heath and Crawley. We are based in Hove. Call us for an honest arrival window.
- Brighton
- Hove
- Worthing
- Chichester
- Bognor Regis
- Horsham
- Haywards Heath
- Crawley
- Hastings
- Bexhill-on-Sea
Not on the list? Call anyway. If you are in Sussex we will tell you straight how fast we can get to you.
Who we work for
Homes, portfolios and commercial premises
Homeowners
Once the gas network has made your home safe, call us for leaks, damage and the water side of the heating. One team for plumbing, plastering and decorating.
This is me - help!Landlords and managing agents
We help at let properties after a gas emergency, arrange access with tenants and report back with photos. Remember, landlords must have gas appliances checked every year by an engineer on the Gas Safe Register.
This is me - help!Commercial premises
If a gas emergency has shut your kitchen or premises, we can take on the water, drainage and repair work, working out of hours where it helps you reopen.
This is us - help!Request a callback
Rather not wait on the phone?
Leave your details and we will call you straight back with a named engineer and an arrival window. Lines are answered 24/7 either way.
Call 01273 044054Get Your Emergency Call Back Now
Questions
Gas Emergency, answered
Get everyone out. Do not use switches, plugs or flames, and do not smoke. If it is safe, open doors and windows and turn the gas off at the meter. Call 0800 111 999 from outside. The call is free and the line is open 24 hours.
Find the lever on the pipe next to the meter, called the emergency control valve. Turn it so it sits across the pipe, at a right angle. That shuts off the supply. Do not turn it back on until you are told it is safe.
The call goes to the National Gas Emergency Service. In Sussex the gas network is run by SGN, and it sends an engineer to make the supply safe. They deal with the escape, not with repairing your appliances.
Headaches, dizziness, feeling sick, tiredness, confusion and breathlessness, especially if they ease when you go out. On the appliance, look for a lazy yellow or orange flame, soot or staining around it, or a pilot light that keeps going out.
By law, only an engineer on the Gas Safe Register can work on a gas appliance or gas pipework. Ask to see their ID card and check the number on the Gas Safe Register website before they start.
Yes. We repair water leaks and damage, fix problems on the water side of the heating, and our plasterers and decorators can put the room right. Call us once the network engineer has left.
By debit card, credit card or bank transfer, and all the usual ways. You agree the price with the engineer before any work starts.
Yes. We accept credit card payments, so there is no need to have cash ready.
Made safe, still no gas?
Call us, or request an urgent call back.
Lines answered 24/7 by the team who will attend, not a call centre.